Room was clean and comfortable. Calm, perfectly clean room with the ambience and private balcony too. All staff was especially nice, solved my issues. Both mornings I had Ray or Jennifer come up to check if I was doing okay and if I needed anymore bandages. Great location. The mac & cheese is superb, we definitely recommend it! Hilton Palacio del Rio. At Hilton Palacio Del Rio Hotel San Antonio you can pay with Visa, American Express and Mastercard as well as other payment methods. It'll be a delight to share your sentiments with our entire team at our next all-hands meeting. Balcony overlooking the river was great. Adriana our housekeeper really took good care of us with a short window to work with during normal hours. It's true that we are not in control of these variables, but do try our best to make our guests feel at home if not venturing out for a lively evening. On-site at the Hilton Palacio del Rio, guests can enjoy an outdoor swimming pool as well as a modern fitness center. We agree the parking situation isn't ideal however we lease the top three floors of the nearest available garage which happens to be the one across the street you refer to. They also had Wall Street Journal and USA Today Newspaper. Your kind word will surely help to keep us motivated as we look for provide each guest staying with us a similar experience. We also had to call ahead to get the car, which took 10-15'. We pride ourselves on offering interesting and delicious dining choices, and we're thrilled to hear that you enjoyed them. The Front desk ladies are very helpful with everything including showing us how to use the key pad for the elevator. Featuring a flat-screen TV with cable, this room offers a fridge. It's great to hear that you also chose to dine in our hotel for breakfast and that it was excellent. There was a perfect restaurant with delicious meals. I stayed at this hotel 25 years ago and again about 10 years ago. 600 feet away there is la villita cafe. The Hilton Palacio del Rio features Extremely clean building and rooms with nice decoration. She made our anniversary mean special with her gift of chocolate covered strawberries, wine, and a card congratulating us that day. Great employees , must have great management . It's committed to giving guests positive experiences with its excellent service and great value. As we are always looking to provide a value for our guests, we will be considering your feedback as we train our staff and plan for the future. All rights reserved. Your compliments are appreciated and will be shared with our team members. Tracie. Both properties are endorsed by professional reviewers writing for major publications. HemisFair Park can also be found only seconds away along with a number of area golf courses. Is parking available at Hilton Palacio del Rio? The bed was old and uncomfortable. The hotel was constructed for the 1968 World's Fair, HemisFair '68, and was designed by Cerna & Garza Architects. I will further add that I had them, Dear txmmoore, Thank you for taking time to share your review. Sign in to get trip updates and message other travelers. Hilton Palacio del Rio is the perfect choice for San Antonio weddings and events on the River Walk, . Cart. A continental breakfast was satisfactory, included great dishes. Fee If the River Walk is your primary destination, Hilton Palacio del Rio is the place to stay. Unique hotel, 16 miles from San Antonio International airport. Lighting here was flexible. Juan from Hilton Vacations was especially helpful and knowledgeable. Yes, send me expert advice, handpicked recommendations, and tips for my family. Until then, we wish you happy travels! REEA Conference brought me to a Hilton in San Antonio! Yes, valet parking is available to guests. All rights reserved. It's sure to light up a room full of faces! This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Pretty hotel. Awesome! There was high speed internet access at the property. Definitely was not worth the price.More. Do come back soon! We may stop showing reviews once theyre 36 months old, or if the accommodation has a change of ownership. We will work to make this more apparent for guests. The a la carte Coffee Cupboard restaurant is a great feature of the accommodation. Safe travels! In walking distance from restaurants, bars and shops, we're across the street from the Henry B . Traditional construction methods would not allow the hotel to be completed in the short timeframe available before for the opening of the fair on April 6, 1968, so alternative methods were explored. Juan from Hilton Vacations was especially helpful and knowledgeable. See more of Hilton Palacio del Rio on Facebook. Boasting location near The Alamo History Museum, this San Antonio hotel comprises 485 rooms and 2 restaurants. So much for having status as a Hilton Honors member. Hilton Palacio del Rio is open Mon, Tue, Wed, Thu, Fri, Sat, Sun. Chaise lounge in room to enjoy the view or two chairs on the balcony. Children 18 and above are considered adults at this property. Muy bien. However, we wont display any reviews that include or refer to (among other things): To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. This ABSOLUTELY CHARMING hotel was run by the best staff. Big building, good sized bedroom. We will surely be researching this. business travel features to the top of the filter menu so you can find them faster. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted. But the room service was super above all. Next Carousel, 2 of 2. Some rooms of Hilton Palacio Del Rio Hotel welcome guests with the following facilities: Can I cancel my booking at Hilton Palacio Del Rio Hotel San Antonio? The staff were courteous. Who does that!? If River Walk primary destination, place stay.The Hilton . The wine bar was excellent and the drinks were cold. avoid unless you are a night owl, or better yet, enjoy mediocre music pumped into the room from the riverwalk. Pretty hotel. Interesting hotel, ideal location, beautiful bathrooms. travel network offering over 100,000 hotels worldwide. Yes, it conveniently offers a business centre, meeting rooms, and a banquet room. Cleanliness 4.6. Ask Herdfan1 about Hilton Palacio del Rio, Ask Patrick D about Hilton Palacio del Rio. Discover, 2 Dbl River View Mobility Accessible Bathtub. San Antonio city centre can be found within 1 km from Hilton Palacio Del Rio Hotel San Antonio. Refrigerator Enjoy free WiFi, breakfast, and a 24-hour fitness center. The Arneson River Theater is also located adjacent to the hotel. Until then, happy travels! Great staff. Daily Mandatory Charge will be added to the room rate and includes: 1.25% S.A. T.P.I.D. Everything was tasteful and elegant. Varied breakfast at the hotel restaurant;))). The front desk and reservations were unwilling to adjust the rate and were calloused towards me. Boasting location near The Alamo History Museum, this San Antonio hotel comprises 485 rooms and 2 restaurants. 1 King Bed includes a king-size bed 150-183 width. Hilton Palacio del Rio is perfectly situated on the River Walk in beautiful downtown San Antonio, TX.. Location 4.8. 200 South Alamo Street, San Antonio, 78205, TX. Moreover, high-speed internet access was very useful. Internet was not free for HH, mattress had deep holes, a breakfast get some food someplace else. Being easy walk to Schilo's was nice, we had dinner there. Yes, dry cleaning and laundry service are offered to guests. Language links are at the top of the page across from the title. This response is the subjective opinion of the management representative and not of TripAdvisor LLC. Yes, guests have access to a pool and a fitness centre during their stay. The furniture is modern and high tech with plenty of electronic hook ups. Yes, it is 0.6 km away from the centre of San Antonio. Receiving feedback from our experienced guests is one of the most important forms of consult we can attain and we sincerely appreciate it. This double room has a balcony, cable TV and air conditioning. Safe travels! She did a great job . Please see our partners for more details. Contributions should be travel related. What food & drink options are available at Hilton Palacio del Rio? We appreciate your feedback about the rooms and will certainly take it into consideration as we continue to improve our hotel. To see correct prices and occupancy info, add the number and ages of children in your group to your search. I felt back then that it was getting old and not as pretty a property as some of the other river walk hotels. Pool was heated and beds were comfy. Yelp users havent asked any questions yet about. We are thrilled to hear that you enjoyed our great location on the Riverwalk and near to Rivercenter Mall.Also, thank you for the compliments regarding the smooth check-in process and hospitable team member. Fee. Tracie, Excellent Customer Service, Awesome Brrakfast. Balcony 340 feet If we find any, we delete them and, if necessary, take action against whoever is responsible. Check out River's Edge Cafe + Patio Bar, Tex's Sports Bar (the only sports bar on the River Walk) and the famous Durty Nelly's Irish Pub. See 3,880 traveler reviews, 1,201 candid photos, and great deals for Hilton Palacio del Rio, ranked #47 of 398 hotels in San Antonio and rated 4.5 of 5 at Tripadvisor. My hotel room had a walkout balcony with a view of the river walk. The first problem witnessed was the valet parking. The staff is very wonderful and treat you like this is your home away from home. Hi Scoxjay, Thank you for choosing to stay with us and for taking the time to review the experience. What attractions are close to Hilton Palacio Del Rio Hotel San Antonio? While the cost seems high, we do guarantee spaces for our guests and provide unlimited in/out privileges. hotels position next to the san antonio river walk and easy connection to tower of the americas. The hotel, built in 1968, where I had stayed in 1970, was spotlessly clean, and up to date rooms. Does Hilton Palacio del Rio offer any business services? Sounds like we got a few things right during your stay, and hopefully we'll see you again. Review tags are currently only available for English language reviews. The room was clean and extremely well furnished with a great view of the riverwalk. Private Bathroom Private Bathroom In regards to management Nikka is a phenomenal manager and was able to ensure that visitors and HHonors members have everything they need to have a, Dear Melody X, Thank you for your recent stay and sharing your 5-star review! The staff in the River's Edge Cafe & Patio Bar was outstanding. On-site at the Hilton Palacio del Rio, guests can enjoy an outdoor swimming pool as well as a modern fitness center. There is a small built inn cooler and the room layouts are really great. It has beautiful location a short walk to a modern museum. 200 South Alamo Street, San Antonio, United States; Hilton Palacio Del Rio reservations available at 'rooms', Hilton Palacio Del Rio phone number isn't available on our site, if you want to call Hilton Palacio Del Rio visit site of a hotel, Guest reviews are submitted by our customers after their stay at Hilton Palacio Del Rio. Thank you for choosing Hilton Palacio Del Rio. Juan from Hilton Vacations was especially helpful and knowledgeable. Your compliments are appreciated and have been shared with our team. As a valued Hilton Honors member you deserve a 5-star experience which we fell short of. A work desk and tea and coffee-making facilities are available. We are happy to hear that you found our service to be wam and friendly.Also, our culinary team will be delighted that you enjoyed our Lobby Bar. As an independent travel network offering over 100,000 hotels worldwide, At our property, internet in common spaces and the guest rooms are free for all Hilton Honors members. Your time with us is most appreciated, and we hope to see you again real soon. Price was good too. Hi AgentAndrea, We're so glad to see that your stay at our hotel was an A+! cheap hotel, soundproof room, loved the bed. I am sorry your experience was not as smooth as it could have been, especially with our valet/front drive. We just celebrated our 50th birthday April 6, and because of your interest in our history, you might be enjoy watching "A Tall Story" on YouTube. Unique fairly clean hotel with polite staff who made the stay a very nice experience. 7 minutes' walk from the 15-mile San Antonio River Walk, the 4-star Hilton Palacio Del Rio Hotel San Antonio offers accommodation with a luggage storage and a gift shop. HemisFair Park can also be found only seconds away along with a number of area golf courses. Iron, 380 feet The rooms are very nicely updated and comfortable. Service was great. Enter your dates to view today's low rates and promotions. Review of Hilton Palacio del Rio. We're so glad to hear that from the moment you pulled into our front drive, that the team made you feel at home. Guests submit their subscores and their overall scores independently theres no direct link between them. HILTON PALACIO DEL RIO in San Antonio TX at 200 South Alamo 78205 US. From the minute we got there to the minute we left all were very nice, Dear Yvonne_storrs, Thank you for taking time to share a 5-star review! Chart displays number of guests per room layout. Check in was a breeze and service was good. If your plans change, you can cancel free of charge until free cancellation expires. This is a Preferred Partner property. We have people and automated systems that specialize in detecting fake reviews submitted to our platform. Within a 15-minute walk guests will also find the three-block outdoor plaza "Historic Market Square". However, upon check-in, we found out that there was no self parking anymore. so, i had to stay up until midnight on a thursday workday, when i had early meeting the next morning. Popular attractions Alamo and AT&T Center are located nearby. The closest airport is San Antonio International and it is placed within 25 km from Hilton Palacio Del Rio Hotel. Everything was great, no complaints, I recommend it. It's also great to know that you enjoyed the guest room, private balcony and ideal location on the River Walk. Tracie. "We are Marshall!"Cheers! Check out total event space, meeting rooms, . Loved getting to come here and I would come back! Rooms facing the Riverwalk have a nice view from the balcony. 200 South Alamo Street, San Antonio , TX, 78205, US, JW Marriott San Antonio Hill Country Resort & Spa, We are an independent travel network Dear Herdfan1 - Thank you for visiting Tex's Riverwalk Sports Bar and taking the time to recognize Sheila for outstanding service! Additional charges may apply. Flat-screen TV Located in the centre of San Antonio, the smoke free property is only metres from the delightful Hemisfair Park. Visa, Diners Club, Fresh made breakfast, caring staff, unique location. This was my third stay at this hotel in for the last two uears and the last one. The Hilton Palacio del Rio boasts an ideal location directly across from the Henry B. Gonzalez Convention Center. This is always our top goal and will be discussed at the next team member meeting. Bathrooms include a separate toilet together with comforts such as a hairdryer. Claim your listing for free to respond to reviews, update your profile and much more. We live in San Antonio but due to my husband's health issues, find it difficult to travel anymore. What are some of the property amenities at Hilton Palacio del Rio? Room was clean and comfortable. King Room with Roll-In Shower - Disability Access. The room was spacious and I enjoyed sitting on the balcony especially in the evenings. It is disappointing to hear that you felt our team was not welcoming and did not make you feel at home. We truly value your loyalty to Hilton and hope to welcome you back for a true 5-star Palacio del Rio experience in the future. Each room at the hotel has a private balcony, a plasma television, high-speed Internet access and comfy bedding. Hilton Palacio Del Rio Room Service Menu. Close to River-center Mall. Iron, 350 feet Were checking available properties nearby. If the River Walk is your primary destination, Hilton Palacio del Rio is the place to stay. It brings us great joy to know that our team and specifically Omar conveyed their true Texan hospitality to you during your stay. Again, we thank you for your past loyalty and hope you will consider our hotel for future stays as this feedback will surely be put into practice. We look forward to welcoming you back the next time you visit! and your very own wedding catering specialist to assist with menu options. no room service in the morning was disappointing. What a great. American Express. Refrigerator He remembered my name and was always smiling. Service 4.5. our exceptional Food & Beverage team crafted a specialty drink menu for River's Edge! The restaurant staff were great and attentive. If the River Walk is your primary destination, Hilton Palacio del Rio is the place to stay. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated. Receiving feedback from our experienced guests is one of the most important forms of consult we can attain and we sincerely appreciate it.It is disappointing to hear that you felt our team was not welcoming and did not make you feel at home. Fig Tree Restaurant was 10 mins walk away. San Antonio ; (Mr. Pat Sanchez). Had your omelettes (theres chorizo too! Our guests praise the helpful staff in our reviews. Hilton Palacio del Rio 931 Reviews. We are glad to hear that you found our hotel to be ideal for your stay.We appreciate your feedback about the rooms and will certainly take it into consideration as we continue to improve our hotel. Review. Beds feature premium bedding. Coffee Cupboard - Coffee, Breakfast on the go, snacks. We are glad to hear that our team members made you feel at home and that you found our hotel to be impeccably clean. This property might pay Booking.com a little more to be in this program. We ate in the great restaurant which was reasonably priced. This double room features air conditioning. Find more info about the property in the questions and answers. Hotel Reservation Network | 2023 I just stayed there this weekend and found the hotel did a complete top to bottom update. Hilton Palacio Del Rio. Staff and food were in general very good. Beverage cooler/fridge in room to keep your drinks cool and refreshing after a long day of sightseeing. Every room in our 4-Diamond hacienda-style hotel has a balcony overlooking the River Walk or the city. We sincerely appreciate your kind words and look forward to hosting you again in the future. language, whether its just a rating or contains comments as well, etc.). Over 257 million reviews from guests after their stay. Until then, we wish you happy travels! Own or manage this property? The hotel opened 5days early on April 1, 1968. Tracie. Hi Luis T., Thank you for choosing to stay with us and for taking the time to review the experience. Taxes and fees that are shown are estimates only. What are some restaurants close to Hilton Palacio del Rio? Reserve hotel rooms. Bathrooms include designer toiletries, complimentary toiletries, and hair dryers. Ideally, we'd publish every review we get, positive and negative. Also, all of the guest room beds were changed at our property less than six months ago, so we will definitely look into why the bed in your room did not exceed expectations.
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