It includes information on our Pathway to Net Zero, as well as on our values, strategic vision and annual performance across finance, safety, employment, environment, community, markets and customers. Alinta Energy is one of the first companies in Australia to use Azure Synapse Analytics, the latest evolution of Azure SQL Data Warehouse which promises a limitless analytics service bringing together enterprise data warehousing and big data analytics. A spokeswoman for Treasury said: "We can confirm that Alinta Energy is engaging constructively with the Foreign Investment Review Board to implement remedial activities endorsed by FIRB. November - Alinta Energy considers early closure of Victoria's Loy Yang B coal-fired power station - Energy giant Alinta is threatening an early closure of one of Australia's biggest coal-fired power stations, a move that is likely to put it on a collision course with the Federal Government. Although it's committed to halting fossil fuel expansion, Alinta plans to burn coal until 2047. `hlU(;\&O&@AD&@~eNf62$. endobj Alinta Energy services several states throughout Australia, including the Pilbara region of Western Australia. 57% of customer service calls made to the company are answered within 30 seconds. The Chichester Hub Solar Farm which is developed, owned and operated by Alinta Energy has been operating at full capacity since late November. ARENA CEO Darren Miller said the project could unlock further investment in renewable energy in the mining sector and other remote and energy intensive operations. T^ I'm happy to share that I'm starting a new position as Manager, Advanced Customer Care at Alinta Energy! 7,263 (or 1.5%) of Alinta Energy's customers lodged complaints against the company in 2021-22. In an Australian first, up to 100% of daytime operations at two major iron ore mines have been powered entirely by renewable energy, as utility Alinta Energy has switched on the 60 MW Chichester Hub Solar Farm in Western Australias Pilbara region. Presented customers with more accurate information sooner, thereby reducing complaints. Alinta has created models that track the amount of energy that the company buys, helps employees manage financials and use machine learning to predict future energy requirements. ZHO*KuB3dYNhLT,M^OH^Og:w/~]U{?Ra^yd!bqUA7+ .>e|&&XNi'O.>cwe/VpANFfX?D9\ RxN2x7i"1|dz ^4{NGKfEixC V#p"E,tT" %PDF-1.7 The company claims that its goal is to deliver affordable sustainable energy to its customers, now and into the future. When asked if it was complying with FIRB conditions, the spokesperson said "Alinta is treated as being in compliance with the conditions imposed by FIRB while it continues to implement remedial activities endorsed by FIRB". Hold Ctrl or Cmd to select multiple editions. Alinta Energy is available in Western Australia, South Australia, Queensland, New South Wales and Victoria. The AER was concerned that during the period September 2019 to March 2020, Alinta Energy may have required vulnerable customers to make upfront payments or seek financial . The mining sector in Australia which is vital to our economy accounts for approximately 10 per cent of our energy use, so it is hoped these projects will encourage more mining operations to look to renewable energy and low emission solutions., Alinta Energy Managing Director & CEO Jeff Dimery said that working together, we are on the cusp of demonstrating that renewables can drive Australias economic powerhouses forward even for remote and complex industrial applications., Fortescue CEO Elizabeth Gaines said: This landmark project is a first on this scale for the Pilbara and will reduce carbon emissions from stationary generation by around 40 per cent at Fortescues Christmas Creek and Cloudbreak mining operations, while driving long-term sustainable cost reductions to maintain Fortescues global cost leadership position.. Fortescue is to be the offtaker of the project which will help to reduce the use of diesel by around 100 million litres annually, as the mines currently rely on diesel generators. Alinta Energy accused of putting customers' sensitive information at risk, The RBA has lifted its cash rate target from 3.6 to 3.85 per cent, marking the 11th increase in the space of a year, Reserve Bank of Australia meets to make decision on interest rates, Keep up with the latest ASX and business news, Follow our live blog for the latest from the Met Gala. With the firm data foundations in place he is exploring how AI and machine learning can be more extensively deployed across the business, building models able to ingest data from weather services for example, to better predict demand. Expires: Tuesday 28 January 4758 8:05pm. The Chinese-owned energy giant's written responses to 7.30 questions were also shared with CMO and state that at the beginning of 2019, Alinta initiated an audit by an independent third-party to examine its approach to managing privacy across the organisation. Alinta switches on Australia's largest remote solar farm. View our privacy policy. ARENA Chief Executive Darren Miller said the commencement of operations at the solar farm is a major boost towards a low carbon energy future. This content is protected by copyright and may not be reused. KjA7i=t[T=)M[|8'MoqeLx5y agyVdzf5f]btCQaZv/=*jEn)YjS0#rxqQY+ Chinese-owned energy giant Alinta is accused of potentially putting consumer information of their million-plus customer base at risk. The AER also accepted a court enforceable undertaking from Alinta Energy. By submitting this form you agree to pv magazine using your data for the purposes of publishing your comment. Info on Caretaker Conventions: This site is protected by reCAPTCHA. Alinta signs up customers using different sales . V)3sf`U0)ej)#f^3qkLZc]c1p$&86ows1,gIi;}hLdk0$ ~ As of June 2018 it had totalled 543MW of renewable energy. David is a senior journalist with more than 25 years' experience in the Australian media industry as a writer, designer and editor for print and online publications. In a statement, a spokesperson for Alinta Energy said the company took "compliance with privacy laws seriously" and customer data was stored in "secure data centres in Australia". 2019/20 Joint Modern Slavery Statement Page 1 Executive Summary Requirements of the Act PSH and PSA: Our business, structure, operations and supply chain . Leaked documents include a list of more than 10 secret FIRB conditions which largely relate to data security. %PDF-1.7 % Brisbane Airport Corporation scales up its security operations with an end-to-end Managed detection and response service, Getting Greener together: The new app set to combat climate change by bringing together consumers and brands, Microsoft Partner of the Year: Winning is just the beginning, Tracking waste in the cloud: Aussie startups innovative data platform helps organisations reduce their carbon footprint and save on costs. As principal partner of the mens cricket team Alinta knows quality when it sees it. Alinta LGA, renamed to Jemena on 4 August 2008, which manages energy infrastructure assets in the eastern states of Australia including Queensland and New South Wales, and gas pipelines and gas and electricity distribution networks in Victoria. Last chance to get your entries in for the 2023 Microsoft Partner of the Year Awards! Hopefully so will the Australian cricket team. Reduced bounce rate by 20%. Alinta Energy claims to be working towards sustainability, but the company received a mere 3 stars out of 10 from The Green Electricity Guide due to its reliance on fossil fuels, a failure to comply with Renewable Energy Target requirements, and ownership of coal-fire power stations. A joint investigation by The Age, Sydney Morning Herald and ABC's 7.30 reveals that Chinese-owned Alinta Energy may be breaching Australian privacy laws by failing to protect its customers' personal information. One of the first projects to take advantage of the ADH is the Unbilled system that provides accurate and auditable accrual data to the business. u580AeC]Ho>. Western Australias Pilbara region is set to be home to the first major iron ore mining operation in Australia to be run entirely off renewable energy during the day. ARENA acknowledges the traditional custodians of Country across Australia and their continuing connection to land, sea and community. We have a dedicated project to support the regulators in their increasing needs for different amounts of insight, says Walker. As Fortescue transitions from a pure play iron ore producer to a green energy and resources company, this milestone is a critical part of our Pilbara Energy Connect project which together with the Chichester solar farm will see 25% of Fortescues stationary energy powered by solar.. The higher the percentage, the better. 5 xn"dt XDw+$VCo`l`T`S[ ;& This score is based on how likely the retailer is to answer a call within 30 seconds. Development of the ESG strategy and implementation of key initiatives to achieve it. Second is the ability to have a cloud-based platform that can acquire data both internally and externally, everything from weather and energy markets through to our internal transactions so that we can not only have a full history of data, but also have rapid application of real time data so that models can run. Sustainability Report - 2020/21 Alinta Energy Pty Ltd - ABN 64 614 975 629 Renewable Energy Investment Fund Pty Ltd - ABN 85 624 371 259. ARENA has funded a range of renewable energy projects in the mining and resources sector, including AERs Port Gregory wind farm that will power a garnet mine, solar hybrid projects at Gold Fields and Agnew gold mines, Santos beam pump trial in the Cooper Basin. We see . 5.9% of callers hang up before their call is answered. 2019/20 Alinta Energy - Sustainability Report Page 1 A message from our MD and CEO Alinta Energy at a glance FY21 highlights Our business What we do Where we operate . If you continue to use this website without changing your cookie settings or you click "Accept" below then you are consenting to this. 2 0 obj We have done the architecture and design at the high level for that, and ADH will be a core component of Alintas response to make the markets meet the five-minute settlement data, he says. "]X1bQ!yYRo52vF%[vnTB;KQ$rmZ'.=9Do0gL^9QQm]):W)oP8JUekrAUy:[H8WkD. Save my name, email, and website in this browser for the next time I comment. May 2020 - Alinta yet to comply with FIRB sale conditions - Chinese-owned Alinta Energy has admitted it is still not fully compliant with conditions set in 2017 by the Foreign Investment Review Board (FIRB) for its $4.1 billion takeover by Hong Kong-based Chow Tai Fook Enterprises. As one of the countrys leading power generators and retailers, meeting the power needs of more than 1 million Australians, it also understands the importance of quality data to support decision making and operations. % October - Alinta concedes coal plant may shut 15 years early - Alinta Energy chief executive Jeff Dimery has conceded that the group's coal-fired power station in Victoria may close as many as 15 years early in comments that support Energy Security Board chairman Kerry Schott's expectation that coal power will be gone from Australia by the mid-2030s. Improved conversions by 47%, click through rate by 10%, page views by11% and page sessions by 4%. The . It has also seen customer complaints rise, with some customers complaining of heavy-handed tactics, including threats of bankruptcy. The Alinta Data Warehouse is at the heart of Alintas operations, providing the single source of information for the enterprise, its customers and for regulators. This will also show how interconnection of loads and different generation and storage including solar, battery storage and gas can provide secure and reliable electricity. <> The higher the percentage, the better. Fortescue's acquisition of Williams Advanced Engineering. 112 talking about this. It really is the platform designed to support a completely modernised energy utility.. 118 0 obj <>/Filter/FlateDecode/ID[<0935E7ECBDD3BD4FB23A3A3428C0A281><48D79E84659BFA418D5142EC173DD431>]/Index[98 43]/Info 97 0 R/Length 102/Prev 118381/Root 99 0 R/Size 141/Type/XRef/W[1 3 1]>>stream We are well on our way to achieving this goal fuelled by intelligent, high quality and environmentally friendly projects. Smart Energy & Sustainability - Alinta Energy Smart Sustainability To us, sustainability is about delivering lower emissions energy that's also reliable and affordable. The project is a practical example of Fortescue delivering on its ambitious carbon neutrality target and demonstrates that renewables can power the energy needs of Australias mining and resources sector, she said. endstream endobj 105 0 obj <>stream Microsoft News Center It currently operates solar and wind farms, and is building a lithium-ion battery storage system. [9] The waiving of more than $1 million in customer debt is a significant outcome for vulnerable consumers and will provide direct relief to affected customers, she said. endstream endobj 104 0 obj <>stream We at CHOICE acknowledge the Gadigal people, the traditional custodians of this land on which we work, and pay our respects to the First Nations people of this country. Then, at the prompt, dial 866-330-MDYS (866-330-6397). An Alinta spokesman said eight cases of fraud were reported to the Australian Energy Regulator and Essential Services Commission in March 2019. endobj Stay informed. It is the largest battery in Western Australia to be developed for a specific industrial application and links in with the Chichester Solar Gas Hybrid Project through a as a 60km transmission. Bill Hero now offers gas and electricity comparisons. Alinta Energy has substantially improved its systems and is waiving more than $1 million in energy debt owed by more than 400 of its affected customers, following an investigation by the Australian Energy Regulator (AER). This score is based on the number of complaints measured as a proportion against the number of customers. Delivered personalized content to support growth and meet regulatory needs. Then the third part is having that scalability in our processing so that we can run models real time, to drive real-time decisioning rather than just doing historical or trending analysis.. How much extra could mortgage repayments be, now the cash rate is 3.85 per cent? It plays a role in ensuring that our business teams have a detailed understanding of how were meeting the needs of our customers. 27 May 2020 Inquiry into Future Directions for the Consumer Data Right Alinta Energy welcomes the opportunity to respond to the Treasury's issues paper on the Inquiry into the Future Direction of the Consumer Data Right. Alinta has a very significant volume of data to interpret from the two billing systems it runs one for WA customers, and one for East Coast customers. Otherwise, your data will be deleted if pv magazine has processed your request or the purpose of data storage is fulfilled. Under the new owners, Alinta has been aggressively signing up more than 2,000 new customers a day. The AER was concerned that during the period September 2019 to March 2020, Alinta Energy may have required vulnerable customers to make upfront payments or seek financial counselling, in circumstances where it should have offered customers access to payment plans or assistance to join Alintas hardship program. Join our newsletter. The project also included the construction of approximately 60 kilometres of transmission line linking Fortescues Christmas Creek and Cloudbreak mining operations to the solar farm and Alintas existing Newman power station and battery energy storage system. >(Z3%i Z4Kz&]2hFDx|^>4>WUTc4SXE>)S-_Z+V?47trT+fT!PGj*QMACmkIPM$3ome+HL ! ;l=! Fortescue CEO Elizabeth Gaines said completion of the solar farm marks a major milestone in the delivery of Fortescues decarbonisation strategy, as the company works toward its ambitious target of being carbon neutral by 2030 for Scope 1 and 2 emissions. CHOICE Expert Rating: 59%Green electricity score: 31% Complaints score: 98% Call response score: 60%, How does Alinta Energy generate power?Coal: 28%Gas: 65%Renewables: 7%. A spokesperson for Alinta Energy told 7.30 they could not comment on the specifics of a customer's case for privacy reasons, but said "bankruptcy notices are used only as a last resort". One of Alintas early wins has come from its retail pricing analytics engine which is fuelled by data from the ADH and has proved an enormous support for Alintas retail pricing team. It does not offer GreenPower or carbon offsets to its customers, despite advertising sustainability. Market overview: Large-scale storage systems, Market overview: Microgrid control systems, The smarter E Europe 2019 special edition, Energy Storage North America Special 2018, Clean Power Research: Solar data solutions to maximize PV project performance, renewable energy power network in the Pilbara region. Alinta Energy supports the introduction of the CDR into the energy sector and the wider Sydney, New South Wales, Australia. Who are Queensland's most complained about electricity providers? Ms Savage said Alinta had advised it was now in the process of contacting affected customers to issue an apology and clear the debt from their accounts. There are about 22 models that are running in there. %%EOF This service may include material from Agence France-Presse (AFP), APTN, Reuters, AAP, CNN and the BBC World Service which is copyright and cannot be reproduced. We fund projects and share knowledge that drives innovation and commercialisation in renewable energy and low emission technologies that align with our strategic priorities. The mining operations remaining power requirements will be met through Alintas existing 145 MW gas-fired Newman power station and 35 MW/11 MWh battery energy storage system. Legal Notice Terms and Conditions Privacy Policy pv magazine 2023, This website uses cookies to anonymously count visitor numbers. Alinta Energy is a leading Australian utility with an owned and contracted generation portfolio of 3,000MW, over 1 million combined electricity and gas retail customers, and around 1,000 employees across Australia and New Zealand. Every time an Australian batsman heads to the crease, Alinta Energys logo gets an outing. Alintas project will demonstrate how renewable energy solutions can deliver critical energy requirements for major mining operations and help reduce emissions. Alinta Energy's Facebook official page. Our balanced approach considers social, environmental and economic factors. The project will also see the transmission lines connect the Chichester Hubs mines and Roy Hill to Alintas existing 145 MW gas-fired Newman Power Station and its 35 MW / 11 MWh battery storage system. Stay up to date with this valuable knowledge by following us on social, or by signing up to ARENAWIRE or the ARENA Insights newsletter. Mar 2020 - Present3 years 2 months. Page 6 Alinta Energy - Sustainability Report 2018/19 SWIS NEM Pilbara NWIS 112MW cogeneration 514MW gas-fired generator 148km gas pipeline R Owned . Had it not been for Alintas willingness to acknowledge the AERs concerns, improve its systems and processes, and offer substantial customer redress, we would have taken the matter further.. 2020 to give our customers experiencing financial difficulties time to adapt to their individual challenges. Walker adds that ADH also supports Alintas online presence and will be key to the new user experiences that it has on the drawing board. <>/Metadata 146 0 R/ViewerPreferences 147 0 R>> hbbd```b`` "H#qR"E`)`v8fM`>" ddU@q620 @ N On January 31 the Federal Circuit Court ordered the petition be dismissed and ordered Alinta to pay the Whites' costs of $6,824.80. Our social team are here to help from 8.30am-5.30pm EST Monday-Friday. ~2U/!*cYGy]o_b\Qtc-r>,WuW[X IP|7"RIJxz.D ,.K8?G3=r^w_. Conditions include that all data must be stored within Australia and can only be accessed within Australia. We present knowledge sharing from experts in energy technology, innovation and business. provide a de-registration notice to customers as required prior to de-registering the customer. Weve drastically improved the quality of our accrual models, driving our financial positions and our reporting to the Board. HWKk@(hV+ BqPzAk -'R It is expected that the solar farm, which includes more than 160,000 solar panels spread across 120 hectares, will displace about 100 million litres of diesel per year. If you want to cooperate with us and would like to reuse some of our content, please contact: editors@pv-magazine.com. . kgB#HtOOw==6f:{bz_jZ-?Wxb:/6/?_JeQQ\%JGI*MoV_~,4N#iH.#D-S>([t_]e: 2Y'I,;9O*LxNh*K NpTQ:1':ApDvJY Alinta Energy may have failed to protect customers' Medicare and passport numbers, credit card details and, in some cases, health records Leaked documents obtained by 7.30, The Age and The Sydney Morning Herald reveal the Chinese-owned energy giant does not appear to have proper systems in place to protect sensitive customer information. We are committed to our FY25 target to support the development of 1,500MW of renewable generation and energy storage capacity. It runs a large polluting coal-burning power station in Victoria and several gas power stations. Alinta Energy has owned and operated power stations and the infrastructure to deliver power to Australian homes and businesses for more than 20 years. Optimising the transition to renewable electricity has been a key priority for ARENA and we are excited to see the Alinta Energy and Fortescue project now successfully using solar energy for the day-to-day operations of the mines.. Managing the company's community development program and driving . It operates in one of the most fiercely competed sectors of the economy, and faces immense flux in terms of supply and demand as well as regulation. Dial the AT&T Direct Dial Access code for. Please agree to the privacy policy terms. Alinta Energy has substantially improved its systems and is waiving more than $1 million in energy debt owed by more than 400 of its affected customers, following an investigation by the Australian Energy Regulator (AER). The Northern Australia Infrastructure Facility (NAIF) will also provide a loan of up to $90 million. >H{LvD[>x?_^a Finally, Alinta Energy recommends that the Access Code include an explicit requirement for the least cost option to be procured. therefore well placed to provide comment on the consultation paper. Mining giant Fortescue Metals Groups Chichester Hub iron ore operations are now being powered by solar energy, following the completion of the 60 MW Chichester Hub Solar Farm in the northern part of Western Australia. We took an ambitious brief from Fortescue, who wanted to dramatically slash their emissions, and made it a reality in just three years, Dimery said. Alinta Energy Retail Sales Pty Ltd (Alinta Energy) paid penalties totalling $200,000 following the issuing of ten infringement notices by theAustralian Energy Regulator (AER). i:pjg|$=38'GtTyx,4O&C=i2l/sh|y",[+r t5s{\&**#fWNqH./?hKHC(-OK>boV.R}. A series of internal documents provided by a whistleblower show that almost three years after the then-treasurer Scott Morrison approved the sale of Alinta to Chinese company Chow Tai Fook on advice from the Foreign Investment Review Board (FIRB), the company's compliance and privacy monitoring systems appear to be inadequate. The spokesperson said the independent audit in 2019 highlighted "the need for a privacy management framework, privacy officer, encryption standards and data strategy and have been progressed". endstream endobj startxref In an Australian first, up to 100% of daytime operations at two major iron ore mines have been powered entirely by renewable energy, as . FFI's acquisition of a 20 per cent interest in Sparc Hydrogen, which is researching a technology that could use only . Australian Renewable Energy Agency 2023, Pilbara breaks new ground with renewable energy. The 2021 Sustainability Report details how we are working to get energy right for our customers, communities and planet. The AER alleges that in some cases Alinta wrongfully disconnected customers for non-payment of their energy bills. Alinta's sustainability goal is to produce 1000MW of renewable energy by 2020. All retailers must have the right systems in place to identify customers experiencing hardship or payment difficulties and offer them tailored assistance in accordance with their hardship policies and the national energy laws and rules., I also urge anyone who is doing it tough to reach out to their retailer to discuss the assistance available, she said. Alinta Fortescue Solar Gas Hybrid Project, This project is classified as hybrid technology. On behalf of the Australian Government, the Australian Renewable Energy Agency (ARENA) has today announced $24.2 million in funding to Alinta Energy Pilbara Finance Pty Ltd (Alinta) to develop its Solar Gas Hybrid project to power Fortescue Metals Groups (Fortescue) Chichester mining hub. Leading a high performing and growing sustainability team. "The audit report confirmed a number of positive aspects of our approach alongside a number of opportunities to improve. See something that's not quite right in this article? The ADH acts as a secure source of data detailing Alintas energy generation, as well as data from market regulators and networks and Walker is planning to add feeds from weather agencies and other sources to help with trading in the future. Stock images:Getty, unless otherwise stated. Congratulations to Dr Gary Bryant - Energy Professional of the Year 2020, Australian Institute of Energy, WA announced last night in Perth! H]O0#?xR@bk] .bB55\g 0*'>f[{{s^e6.rYnYW>6p8}L-% The project forms part of Fortescues plan to develop an integrated renewable energy power network in the Pilbara region. "Whilst FIRB is engaging with Alinta it would not be appropriate to comment further.". HWN@}G^}"% UZHLD0N}g!\+PHY{ggwt$L|v0~ f04(.wad(ft /}vn{>^o4 e E8 }EB/M\!ZHU9d"at(T@%FbeIa4#oH^MN1!EwuUHDnWKJL(^JJg^=v0v=zH5(pz=lK *jT- $ Z[+p~wR#db:u4ho h^f1ON@&CRl ;*oqe !(%%zH"s`O))]NpI|^U_I@`N+yc3
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