or Register. I did not realize I was purchasing from a third party agent before they were on sale to the general public. At this phone number, customers can purchase tickets over the phone with a live sales agent. He said it is not his responsibility and yelled me no final sale and call to Cinemark. I did not realize I was purchasing from a third party agent before they were on sale to the general public. To create an account, follow these steps: 1. Under Event name, type U2. This policy is in effect to discourage unfair ticket buying practices. A week prior I called multiple times and spoke to 8 or 10 reps/supervisors all telling me I would receive the tickets via email the day before the show. Gain trust and grow your business with customer reviews. First of all, they make you think you are buying direct from the venue! We got scammed trying to buy concert tickets and lost over $150. The show I wanted to go to sold out instantly. Monster Jam kids ticket and pit pass information; Create a Ticketmaster Account. This is a horrible company. So disappointed in how they run their business. How many stars would you give Ticket Monster? It's now nearly a year later, the concert is cancelled and I am STILL WAITING FOR A REFUND and their website is now down. Have been using ticket monster since 2015 for mlb, nhl, and ncaa basketball. Received our tickets today for One Direction in Orlando for next week. Ticket Monster, For Fans, #1 Online Ticket Marketplace where fans can buy tickets to Sports Tickets, Concert Tickets, and Theater Tickets to Events Nationwide. As advised in the terms this purchase is considered a final sale and if the show is postponed a refund will not be honored. 6 months later they still have not payed anything and generally only reply with automated messages. Your review recommended to be at least 140 characters long :), TicketMonster Address: 165 Madison Avenue #202 New York, NY 10016. The price difference was SIGNIFICANT!!!!!! We may not quite have as much of this available for TicketMonster customer service issues or reviews, but we hope that you visit GetHuman again next time you have a problem with another company. Megabus customers are eligible for discounts and savings on a variety of attractions, movies, sports, concerts, theater tickets, and more with Ticket Monster. Do I need to print these tickets? You cant verify these deposits using the Ticketmaster app. I had tickets for New York Knicks vs Charlotte hornets on 17th March (order number 1223510). What a pain.. We appreciate the opportunity to speak. Your access code is unique to your individual account. We ordered and paid nfl tickets in July. No surprise fees tacked on at the end, and no 25%-30% service fees poured into our pocket. Will be contacting Syracuse attorney general. Select the dropdown to the top right of your screen, and select ' My Tickets '. You can purchase up to 4 tickets with your unique code and only for the show indicated in the text you received. OR YOU WILL LOSE MONEY! Overall, my experience with TicketMonster was good. Its looking like I have to go through my bank to get my money back. Match was planned in March 2020. Live Chat is only available to customers with an existing ticket order via a computer, tablet or mobile device. Discover Experiences. Would not cancel sale after I immediately realized the deception. WHAT A SCAM! TicketMonster.com review has a blog as well that has information on upcoming events and a newsletter that shares coupons and deals on major events. Stay the heck away. > best price guarantee I purchased tickets in May online for a New York Mets game this Sunday. Tip for consumers:Dont use the site. Ticket Monster coupons and promo codes are available at Goodshop and can often be Obviously Disney World CLOSED due to covid. Complete fraud. WebIf you purchased Monster Jam merchandise at a live event or through the Monster Jam Superstore, please contact us at Feld Entertainment Consumer Products toll-free at (866) Its the official resale site for the NBA, NHL, NFL, and WNBA, > safe and secure ordering process thats simple, > 100% authentic tickets that are verified for authenticity by TicketMaster, > tickets delivered within minutes after ordering via e-ticket email delivery, >good for concerts, broadway shows, and sports tickets. Now the game has been officially cancelled I have had no communication from them at all and again had numerous emails ignored and no sign of any refund. I will repost in a few days the progress. I purchased tickets for the Trolls Live Tour back on March 13, 2020 for a total of $372.00. Provide us an order number so we can look into this. Thanks! can you send me per email? There are those few times when there are no matching tickets found when searching. Thank You. Ticket MONSTER is a MONSTER of a scam. To reach Fan Support about your code, follow these steps: Visit this form. We appreciate the opportunity to speak. Ticket Monster Reviews 633 Poor. Purchasing tickets fromTicket Monsterreviewallows clients to save money and the hassle of trying to look for premium tickets elsewhere. I told them what their email stated about getting the tickets 1 - 2 weeks ahead of time and they just said "the tickets are non-refundable and they are coming from a seller so we have no idea when they will be delivered." WebWho is Ticket Monster Headquarters 1 Amphitheatre Pkwy, Mountain View, California, 94043, United States Phone Number (866) 217-4777 Website www.mountainviewtickets.com Remember me. To reach Fan Support about your code, follow these steps: Visit this form. We were traveling from MN to Florida. This place is horrible and i cant talk to anybody cause they will not answer my calls. And I was told that I could not get a refund, all sales are final. Its been a year now. Another fan tweeted: "I received an email from Ticketmaster this morning congratulating me on successfully being allocated two tickets following the ballot. ( read ..postponed) and they will not give any refund for the tickets. Thanks. If I could give negative stars I would what a rerrible company. However, if the show is postponed then there is a possibility that a refund might not be provided. If I do end up getting them by some miracle and they work, i still won't change my mind. If you find the information on this site helpful, please share it- sharing is what has powered this consumer resource for over 15 years. WebContacteer ons voor meer info betreffende de ticketverkoop van je evenement Open additional information for First Round: Oilers at Kings Rd 1 Hm Gm 3 Los Angeles, CA Crypto.com Arena. I ordered through AAA. Thanks and Happy Holidays! It is almost impossible to get help from a customer representative at TM. I was sent the tickets a week later as I was expected and was way before the show. Heres our top 2 ticket sites we like and use. We also ensure all reviews are published without moderation. WebBuy concert tickets for top tours and festivals - Live Nation is your premier source for latest tour news, artist insights, exclusive videos, photos, and more. Users can access the Ticketmaster support live chat, by logging into their account at Ticketmaster. We did make a citytrip to New York and buy tickets for New Jersey Devils vs Hurricanes. I purchased tickets to Jimmy Buffet in March before COVID hit for a concert in Denver in September and it was re-scheduled for September 2021. If you call one of these numbers you can get a live agent if you indicate the city of the performance and then you keep stating I dont know to every question until it drops you into live agent. > 100% verified for authenticity by TicketMaster, Vivid Seats I purchased 9 tickets from ticket monster for a concert 10 months before the concert. Bought tickets for a Yankees game last year and for a while they were communicating with updated info and kept saying that they would respond within 15 days. You should definitely hear something from us in 3 to 5 business days. Learn More. The NYCB Westbury website directed me to their site to purchase tickets where the price was more than double than Ticket Master. I found Ticket Monster to be a great site to purchase tickets from! WebHow many stars would you give Ticket Monster? Don't waste your time. Consumers complaining about Tickets for U2 aremobile only entry. DO NOT WORK WITH THEM. Contacts Job Department Search Contacts George Hodgson CTO Executive Engineering , Operations 1 email found 1 phone number found Adam Harrison-Friday Director of Operations Director Operations 1 email found Showing 2 of 2 Employee Profiles Number of Employee Profiles 1 Please don't use this service they are stealing people's money! Our tickets were a little spendy, but this is a big show. Every customer service rep lies to you. Had to scramble and find a solution for my buyer so they didn't get let down. WebBuy U2 tickets from the official Ticketmaster.com site. Share your Ticket Monster review below (or click here). How do I register for a Verified Fan event? Buyer beware these people are crooks!!! This Ticket Monster review highlights the pros and cons of ticket purchases made from visiting this site. > 100% buyer trust guarantee, Ticket Exchange by TicketMaster For example, look at our Bank of America Customer Service page. Think what you want about Ticket Brokers but I actually care about people having a good time - Ticket Monster doesn't! To get the sales agent say representative at any time to the automated telephone prompter system. our trip is about to start! This was not disclosed when purchasing the tickets or I never would have purchased them at the price they were charging. If I purchase both sets, will the seats be together? I thought I was buying tickets for Hamilton from the theater box office but it was Ticket Monster instead. Join the 631 people who've already contributed. Claim your listing for free to respond to reviews, update your profile and manage your listing. When I called to inquire, Ticket Monster told me that they were a final sale and nothing could be done. We appreciate the opportunity to speak . > mobile ticket delivery within minutes STAY AWAY from here. Please resolve my issue. But the game was on October 6th! I was not able to identify the specific events due to the limited information on the statement and online. Give me my refund ! Efforts to reach someone actually in charge of this cluster were also unsuccessful. Select Your Order . Such a scam-NEVER buy tickets from "THE TICKET MONSTER" aka Orlando Fun Tickets? A new Senate bill targets Ticketmaster and Live Nation by protecting venues from multi-year exclusivity contracts that allegedly create a monopoly. Now I'm stuck with more expensive tickets than I could have gotten elsewhere. Does nothing to try to keep a customer. Our tickets have arrived in the mail and we are now ready for our event next week. Credit and debit card payment options are available with a 100% money-back guarantee if the event gets canceled. The Nba game I had tickets was canceled and I received an email saying I would be reimbursed in a maximum of 30 days. You will be contacted on what we find out. Ticket Monster is the same great game as the ever-popular Big Bass Wheel with a different look that is sure to Marion NOlting, Allhornring 8, 22359 Hamburg, Germany. I will gladly update my review if i could get ANY support from Ticket Monster. Web2. I explained Cinemark said they dont have any idea where this ticket from and asked to email them because they have order number from their system. Will NEVER buy tickets from here again. What a rip off!!! I called on July 19 and was told that the vendor has until close of business 3 AM to deliver it, then was told it could be as late as an hour before the concerts scheduled start time. It was for 363.00 which is a lot of money to be out of at this time.My invoice # is 1233461, Debbie Lassiter. CARE-5869300 1222994/Mutch Date of experience: October 18, 2019 Reply from Ticket Monster Oct 19, 2019 Find out who the primary ticket seller is for the event of inquiry and purchase from them! > up-front pricing l need help with another issue. Meanwhile Ive lost my job and a very close family member due to covid19, a family member who was attending the event with me. I dont know what to do anymore because Im getting nowhere. WebNeed help with an existing order in your Ticketmaster account? Larger than life and not-so-creepy, Ticket WebCall Center Business Hours: UAE Toll Free 80086823 or 04-3638859 9AM-6PM Sunday - Saturday for KSA and AlUla Toll Free 8008803023 8AM-5PM Sunday - Saturday. WebGo to Ticketmaster.com and sign in to My Account. The wait times for an agent are typically in less than 10 minutes. To reach Fan Support about your code, follow these steps: Have questions about Ticketmaster Verified Fan? For Job Seekers; Browse Jobs; For Employers; Find Candidates; Post a Job; Resume Search Companies can ask for reviews via automatic invitations. Their representative on phone was no help. The site is very easy to navigate through and there are seating charts that show exactly where a person will be sitting. 2 years ago we bought tickets to chris stapleton concert. DO NOT GIVE THEM ANY OF YOUR MONEY, you get nothing in return. We will facilitate the transfer to a Buyer, if and when, your tickets sell. I have called the company, emailed the company, and placed inquiries (as instructed by the people Ive spoken to on the phone) multiple times, only to receive emails every 3 days for 1-2 months telling me that my issue has not be resolved. WebWHO DO I CONTACT REGARDING A QUESTION OR COMMENT ABOUT MONSTER JAM? FRAUD. I will NEVER EVER use this site again and I recommend Buyer Beware. Refunds should be automatic for a concert re-scheduled out that far into the future. Even though these tickets come from trusted sellers and brokers we can always reach out if needed. Would not recommend. Advertised Simon and Garfunkel, for a tribute band. I purchased Disneyland Tickets from AAA web site and unknown to me they were using Ticket Monster! Have questions about Ticketmaster Verified Fan? Tickets to Rolling Stones concert, was cancelled. Headquarters: 165 Madison Ave Rm 202 , New York, New York, I would like a refund, but if I cannot get that, then Id better be able to have my tickets. I then reordered tickets on Ticket Monster for different seats (now much more expensive), only to have my order cancelled AGAIN this time LESS THAN 3 HOURS BEFORE THE GAME STARTED. Before the sale begins, well text the number you provided during registration with your unique access code and link to buy tickets. They employ 60 people according to customers in the know. We will escalate this matter as well. You can shop for tickets if you receive an access code, but its not guaranteed youll be able to purchase tickets. WebTicket Monster has 1 current employee profile, CTO George Hodgson. Order#1203681 from 27.062019 my question is how become the tickets??? We contact them over and over, they beat around the bush, they say we arent using the email we purchased tickets from (which was my husbands email), this place is a scam. I paid an exorbitant amount for what I thought were decent seats. Was told that I could take those seats or get a refund and nothing else that they could do. Don't purchase your tickets with ticket monster. 3. If you purchase a ticket and can't attend, you can list your ticket for sale at the price you paid on our Face Value Ticket Exchange starting this spring. Concert got rescheduled they cant guarantee we will get our tickets 2 weeks before so we can sell because we will be out of country. Waiting for AAA to open with claim number to ask where my money is again?!? My Singing Monsters. So five of my friends go from front and center to not even seeing the stage. I then reordered tickets on Ticket Monster for different seats (now much more expensive), only to have my order cancelled AGAIN this time LESS THAN 3 HOURS BEFORE THE GAME STARTED. WebContacteer ons voor meer info betreffende de ticketverkoop van je evenement Fill How will I get my tickets if the event is too soon for them to ship? If the show is cancelled then the guest will definitely get a refund. I' ve been waitung for more then 5 month for the refund since the NBA match was cancelled due to Corona. Tickets were not delivered until too late to make travel plans. If you have tickets with us you can contact us directly from your order. Your experience matters. Waited more than 30 minutes and they said this was final sale so no refund. We appreciate the opportunity to speak. They were electronic tickets that arrived about 3 weeks after the original purchase. It goes against our guidelines to offer incentives for reviews. You can help! Although they promised a refund, our day was ruined due to this unprofessional and unreliable company. Anyone can write a Trustpilot review. Enter the deposit amounts in the boxes. Ticket Monster has refused to refund our money we are out $500. I never received a ticket from them, nothing at all. User's Acknowledgment and Acceptance. I bought tickets from another site for the same concert and was refunded my money MONTHS ago. How to get help. After our TicketMonster review, their top priority is your safety and experience shopping. So, IF they do cancel, I expect Ticket Monster to contact me via email with the procedure on how it will go. 2023 Trustpilot, Inc. All rights reserved. Tickets did not arrive 1-2 weeks prior to the event as promised. Clients visiting the site can search through a large variety of tickets available for sporting events, for the NFL, MLB, NBA, NHL, college football, theaters, and concerts. But, dont worry we will give you a refund if its not received. Very low service level!! NEVER PURCHASE TICKETS FROM THESE FRAUDS! Web(800) 745-3000 Ticketmaster Automated Ticket Sales (877) 250-2929 Ticketmaster Old Broadway Performing Arts Line (800) 943-4327 ADA Compliant Line for Disabled Ticket I made purchase 2 Cinemark tickets on ticket monster and this is what I experience from that time which is very terrible. To give fans the best chance to buy tickets at face value, the artist has requested general admission (GA) tickets to these events be mobile only and restricted from transfer. As a 3rd party we had to wait on the broker to obtain their refund from the venue. Click the Verify Now button in the alert under Selling Tickets. So I called Ticket Monster. Some seating charts for concerts and theater shows dont show 3D views of sections, but overall the site is excellent. > no hidden service fees I was sent to them from the AAA website and believed I could trust them because I trust AAA. I have been waiting over 2 months for the money, but I have received nothing.Order number: 1229573. They told to go back to AAA I did they had to go there. I never received a reply, nor tickets! I searched and could not find info for your company until now! 4/29/23, 12:00 AM. I contacted Ticket Monster and we worked it all out. Another month passed, no word so I reached out and asked for my refund again and was given another please be patient email. _______________________________________________. Not even a mild though. I purchased a ticket on July 16th and my credit card was charged on that date for an August 5th event. That was 5 days ago. My Singing Monsters: Dawn of Fire. Our Top 3 Ticket Alternative Sites Today I purchased rod stewart tickets in january 2020, before covid. Ill never book a vacation through AAA again because of them. I got to the venue and I was relived that the tickets worked! I emailed and they assured me the tickets were valid. DO NOT WORK WITH THEM. Covid 19 caused my event to be cancled and this place gives me a credit for a event not my money back im laid off and would like my money back but they will not give me my money. Our overall our Ticket Monster review is positive and we highly recommend you use them for secure transactions to get valid and authentic tickets with no additional fees at checkout, and guaranteed on-time delivery before the event. When you call, they keep you on hold for almost half hour, and then tell you that your order was already put through and is being processed. WebGo to Ticketmaster.com and sign in to My Account. WebAT&T Stadium Main Line (817) 892-4000: AT&T Stadium Guest Services (817) 892-4161: AT&T Stadium Ticket Office (817) 892-5000: Dallas Cowboys Season Ticket Sales Under the Please select a topic section, select Verified Fan. My recommendation is to not use this service ever. Thanks! Get 5 free searches. Before the sale begins, well text the number you provided during registration with your unique access code and link to buy tickets. Ticket Monster fought it with the credit card company and WON! Username (Email) Password. WebContact us via Facebook or Twitter. They say they will arrive, electronically, 1-2 weeks before the show but when I didnt have them 3 days in advance I reached out and they were not helpful. 2. I had two charges listed on my statement for large amounts. We purchased tickets for Busch Gardens Pre-Pandemic in Feb 2019. The NHL will be providing news about their games shortly. Not to mention waiting on hold 3 different times for over 20 minutes to hear this crap! When I called immediately to try to cancel the purchase, they told me tickets were Final Sale and couldnt be canceled. Get 5 free searches. There is only one way to contact TicketMonster, shown above. When we received the tickets we realised that they were issued to another name, did not represent the seats we ordered and the price we paid was more than twice the face value! What the heck. The Ticketmaster live sales agent phone number is for fine arts performances and Broadway theatre tickets only. WebNeed help with an existing order in your Ticketmaster account? Customer Service GetHuman features available: Current hold time Remind me when call center opens Fastest way to talk to a real TicketMonster rep Pro tips & talking points Or just take advantage of GetHuman's tools for getting attention on your issue faster: Help me with my issue TicketMonster Live Chat Tap My Account. Shipping Tickets. I then asked for a discount, and again nothing. I got an email saying Im on the waitlist, what does that mean? Please provide us the order number so we can look into this matter. They are considered to be part of the following sectors and industries: Information Technology, Software & Services, Internet Software & Services, Internet. Your experience matters. I purchased tickets for a basketball game and had them cancelled 1 day before an event. As it turns out the emailed tickets had to be printed out and could not be scanned from a phone so needed printed (tricky when away from home). I have a copy of the email showing you took my money for the tickets, but no link from you to download my tickets or no tickets in the mail yet! Have reached out several times for a concert that was cancelled for July 13th, journey and the pretenders, order number 1235416. I will write an equally disappointed review but I feel it won't need to happen! Ticket Monster appreciates the opportunity to respond. I found two separate listings for tickets in the same section and row. Please give my money back , it is unapropriate not reimbursing something that was cancelled of will not take place Please give a target date to give a response, this is taking too long, since April!!!!. I didnt trust anyone on Craigslist so I did some research on other 3rd party ticket sales. From abroad: 0031 (0) 88-1232425 (local rate) Placed an order (#19479128) for Disney World in early Jan. Yes we didnt receive our tickets until 48 hours before the game, but that was clearly specified in our booking email. Guests visiting the Ticket Office may park in the metered spaces on streets directly north of Juneau Avenue. Ticketmaster phone number and email address for customer service inquiries, site information and to buy tickets for Broadway shows. Ticket Monster review purchases are safe and secure. As a buyer, you can purchase tickets from just about any country around the world, and theyll ship your order on time before the event with the valid tickets you ordered. Look at all of these reviews 95+%% call these people Shysters! We are waiting too long for the refund now. No guarantee we will even get them. I am a legit Ticket Broker who sells over $50,000 of tickets a month. Never any problems. Have also purchased concert tickets and they worked fine too! DONT USE THIS SERVICE! He confirmed that there is an order for the game Vikings vs Giants, but couldnt help me in finding the tickets. We investigated this issue with the broker and apologize the tickets did not get you. I was offerred an extension, which does nothing for me because 05/25 was my original travel date. Ticketmaster estimates that 20-30% of the tickets it puts on sale for popular artists are improperly diverted to the secondary market by bots. They only answer with standard mails (Always the same answer) and they dont answer to any of my concrete questions. They absolutely refused to issue a refund. Another bill would Earlier in the day while at work I was able to do it. If I receive a code, am I guaranteed tickets? However, as agreed in the terms of sale, if a show is postponed a refund cannot be given. Discover millions of events, get alerts about your favorite artists, teams, plays and more plus always- secure, effortless ticketing. These people are thieves. I do NOT recommend using Ticket Monster. > best for sports tickets List of Broadway Show Tickets from Ticketmaster. WebIf selected, fans will receive a text message to the phone number provided during registration. I JUST WANT MY MONEY BACK! Since the show wasnt officially cancelled, I was told I could not get a refund and would need to use my tickets when the event is rescheduled. Tip for consumers:Never use it they steel your money. Were here to help. Rescheduled concert is in two weeks. We live 2 and a half hours away from Syracuse, so we were not driving out there without tickets. As a regular consumer you have no rights. >extra event ticket protection (get 100% reimbursed and 24/7 assistance), >options to pay w/ debit/credit card, PayPal, and PayPal credit (monthly payments), >get 10% off ScoreBig w/ coupon code (welcome10) on your first order. We definitely would need to check if the show is cancelled or if is postponed. Need help with an existing order in your Ticketmaster account? You are looking up TicketMonster customer care, so you probably already know who they are. button. Tickets received were screen shots and did not include the barcodes from the original (legitimate) TicketMaster. I have zero trust in this company as they are UNETHICAL and acting like SCAM ARTISTS.
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