I have a disabled child who's a deaf mute and suffers from seizures. 2023 Trustpilot, Inc. All rights reserved. About Great Jones Property Management Information written by the company Servicing South, Central & North Florida, Greater Indianapolis, Greater Charlotte, Raleigh - Durham, San Antonio, and Greater Austin we're raising the bar for annual rental property management. We paid first,last,and security. If you could provide more information to us, we would be more than happy to try and make this situation better. If you do not meet this criterion, a guarantor may be required. I called left messages. Our records indicate that you have been provided with the required documents on 10/4/22. The rent was on part with comparable properties in the area; just check the comps, time on the market and rent to confirm. When the plumber came there was no leak any longer. We are moving out due to post hurricane *** damages and they are selling the home and. Super shady. So I requested the information needed to complete my application. He got mad because we went just to tour the home, not fill out the application because we werent settling for anything quite yet which was VERY tempting considering how nice and cheap it was. The entire floor is uneven and needs to be fixed. We were only able to obtain a response through the BBB. Some co-op boards may only meet once a month or even once every 2 months. Disgusting. They have several different locations:https://www.greatjones.co. Paulette Jackson, it's experiences like yours that really keep us motivated! Their driving purpose is to provide the highest quality care for your rental properties . Barbara Ann, thank you for sharing your positive experience! I had an anticipated move in date of the 19th of November. Once my tenant moved in in March of 2022, repeat maintenance calls were conducted by Great Jones without my knowledge totaling more than $2,000, some for the same repeated problems and others for issues which were never fully resolved or poorly repaired. 2023 Trustpilot, Inc. All rights reserved. Whether you are new to the rental lifecycle or are an experienced landlord, you understand that renting a property can be a lot of work. International Association of Better Business Bureaus. 12/22/2022. At Great Jones, our mission is to deliver software & services to the several trillion (!) We set a high standard for ourselves, so we are disappointed to hear that your experience with us was not a positive one. Grow with Great Jones We're partnering with experienced contractors and vendors. Rent, security and the brokers fee are generally due in the form of certified checks at lease signing. OAKLAND, Calif., Aug. 25, 2021 /PRNewswire/ -- Roofstock, the leading end-to-end online platform for single-family rental (SFR) investing, today announced it has acquired property management. As a landlord I am so disappointed that I select Great Jones as my property management company. I contacted the maintenance service provider.Initially the repair company contracted to do the work never showed. Again I am requesting before & after picture for each service request. From vintage to luxurious, along with the quality . Im very happy they have so many negative reviews. It is ridiculous that this company would allow such a scam to an elderly person. To reach that potential, we are starting with modern, full-service, highly technology-fueled property management itself a $30-40 billion market, as well as the connective tissue to hundreds of. As a property owner, I am very disappointed with the level of service provided by Great Jones. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles. Absolutely terrible experience Horrible communication, late on updates/repairs/invoicing. Our Field Operations Team is on the ground managing the appreciation of your property's value and your residents' decision to renew their lease in your home year after year. I havent received from Greatjones no information they are unprofessional & scammers. You stay in the loop but above the fray we communicate proactively and take care of the details so you never need to manage us. Most landlords require that you make 40 times the amount of monthly rent. They kept my deposit. If you do not meet the financial requirements of the landlord, you may be required to have a lease guarantor. before and after pictures) otherwise will be forced to escalate for resolution. There are many reasons why I would rate as 1 star, but the latest being that we didn't have ac for 83 days. Tica Byrd, thank you for sharing your positive experience! So after 2 1/2 months of the "owner not responding to the request," I found a way to reach the owner myself. I paid out of pocket to have the A/C repaired. Property Management Service - Fort Myers, FL. After multiple complaints from tenants and. By combining proprietary technology with deeply experienced local teams and a network of skilled partners, its full-service offering enables property owners to achieve exceptional performance from rental ownership without the management friction or headaches. scheme but as my property manager it is their duty to verify completion of work. We also ensure all reviews are published without moderation. Application fees ($50 - $350) Criminal and Credit Check Fee ($50 - $150) Brokerage fee, if applicable. My complaint with Great Jones concerns mismanagement, poor workmanship and flat out lying. So I begin to correspond with the property via the suggested channels to no avail. They are doing the bare minimum but the infestation continues to grow and is causing risk to our health and wellbeing. She was charged for a service that never took place. I moved in April, 2 days later my a/c was stolen. The application & $50 for fee was submitted on April 12, 2022. Allie, we are disappointed to see your low star rating. It was founded by Jay Goldklang, Abigail Besdin, and David Diaz with offices in Florida, Indiana, and North Carolina. Looking to rent? This was confirmed by my tenant. San Francisco Bay Area, Silicon Valley), Operating Status of Organization e.g. Hi Haley Darnell, we appreciate your honest review. When I called this out in my email back, I got no response. It's not even that they're incompetent, they just don't care. Our local on-the-ground teams are experienced service professionals who support our owners and residents by making their lives as easy as possible. Great Jones has not answered any of our calls or emails requesting the remainder of our deposit be sent. As resolution, I expect a refund for the services not rendered, mismanagement and the poor workmanship otherwise I will pursue other avenues for reparation. $50 application fee is costly when you trust that your payment will be credit for the investment of renting a house. I had to purchase window units so me and my family don't get sick. He charged this company $90! So residents can love where they live. I have reached out to them about this issue over and over again to only get responses Freon their 3party company stating they are waiting on GREAT ***** TO APPROVE the work order! They have refused to release the funds they kept in reserve for the properties. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. Now they are using those funds post management time frame to charge me for landscaping and utilities. Reliable premium management and maintenance. Here are 8 tips for writing great reviews. What if I was a family member, would I get the same treatment? I don't know if Great Jones is in this. This company is a scam and do not care about their tenants. Great Jones is a residential property management company. Run far far away! They are money-hungry and the property managers themselves are impossible to get ahold of. In closing great jones has one of the poorest communication and only responds by email. A minimum of three (3) years administrative/technical experience and knowledge of property physical systems. I called every day (we live in Florida. Attached are sample pictures showing the terrible workmanship including items that were never fixed yet they stated were. He sold the property to Great Jones, who vowed to continue great service without any adjustments. Great Jones 11 reviews Claimed Property Management Edit Closed 8:30 AM - 5:30 PM See hours See all 9 photos Write a review Add photo Location & Hours 1026 Jay St Ste B29 Charlotte, NC 28208 Serving Charlotte Area Get directions Edit business info Amenities and More Accepts Credit Cards Accepts Cryptocurrency Women-owned Open to All SaaS, Android, Cloud Computing, Medical Device). We set a high standard for ourselves, so we are disappointed to hear that your experience with us was not a positive one. How BBB Processes Complaints and Reviews, BBB of Eastern & Southwest Missouri & Southern Illinois. It asked for my social security which I was not comfortable with. We see that there were some scheduling issues for your last appointment, but now that ******* has been informed of your availability, they are working with the vendor to set an appointment time. We will reach out to you directly and do our best to resolve this with you. Call today for details 414-202-9248. read more. We are here for you, to give you good management. Find 88 employees from Great Jones Great Jones Employee Directory Great Jones corporate office is located in 2001 Broadway Ste 400, Oakland, California, 94612, United States and has 88 employees. So wait now no real communication from the company since the 25th. BBB Business Profiles may not be reproduced for sales or promotional purposes. Names, phone numbers and addresses of the following for the apartment application: Security deposit (usually equivalent to 1 2 months rent), Criminal and Credit Check Fee ($50 $150), Brokerage fee, if applicable. Please let us know if we can be of any additional assistance. My poor experience is sadly confirmed by the numerous complaints and poor reviews about Great Jones as a property manager and I expect restitution for the work they cannot prove was completed from Great Jones(i.e. Great Jones is building modern, full-service, highly tech-fueled property management for the several trillion (!) As a matter of policy, BBB does not endorse any product, service or business. Useful. DO NOT WASTE YOUR TIME. People who write reviews have ownership to edit or delete them at any time, and theyll be displayed as long as an account is active. I have also shared with you the the ITD full statement, the team disbursed$62,334.47. After multiple complaints from tenants and issues with rent collection with decided to discontinue services in May 2022. I was able to retract information from our accounting team.
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